Prexella

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Practice Management Software for Private Practices in New Haven

Prexella is practice management software New Haven psychologists, social workers and counselors use for a caseload shaped by the university and hospital community: academic-year schedules, measurement-based care and superbills.

Last updated 10/10/2026 · Sources verified 10/10/2026

New Haven's private-practice landscape

New Haven's therapy market is shaped by its university and hospital community: graduate students, faculty, residents and hospital staff, plus the city and shoreline towns around them. Many clients keep an academic calendar, and many clinicians, psychologists especially, have trained or worked in the academic medical system before going independent.

Employer coverage here is concentrated with one carrier for small employers. In KFF's 2024 data, Elevance (Anthem) held 57% of Connecticut's small-group market, with UnitedHealth at 23% and Cigna at 19% (KFF). Clients from small local employers and practices most often carry Anthem.

Three New Haven workflows in Prexella

1. Measurement-based care in the portal

Clinicians trained in research settings tend to track outcomes. Clients complete PHQ-9 and GAD-7 screenings in the client portal between sessions; scores are saved to their record, and a positive answer on PHQ-9 item 9 routes the client to the C-SSRS and flags it for you.

2. Students across state lines

Students leave New Haven for summers and breaks. Connecticut is a PSYPACT state, so a psychologist with the compact's telepsychology authority can keep seeing a student who is in another member state by video; other clinicians need a license there. Clients choose telehealth or in office each time they book, and you confirm their location at each session.

3. Student rates and superbills side by side

Create a student session type at a lower fee or use promo codes at checkout. For clients who want reimbursement, Prexella generates a superbill from completed sessions with your Connecticut license number, NPI, EIN, diagnosis and CPT codes, ready to file with Anthem or any other carrier.

Running the practice

Booking, forms, messages and check-ins run on a portal at your own domain. Recurring weekly slots hold a client's time through the semester, with a reminder the day before each session.

Setting up a New Haven practice

The Prexella team sets up your practice on one call: session types and fees, office and video hours, intake and consent forms, and branding on your own domain. New Haven clinicians often add:

  • Evaluation session types for psychologists, with testing billed as 96130 to 96139 on separate superbill lines with units.
  • Group sessions, suggested as 90853 on superbills, for clinicians who run skills or support groups.
  • A telehealth consent form asking clients to tell you when they are joining from another state, stored signed on their record.
  • Student and reduced-fee session types, or promo codes at checkout.

Clinicians starting out. Many New Haven clinicians open a private practice after years in the hospital or university system. Prexella is set up for you, so you are not building a booking page, forms and billing from scratch, and it is one flat fee for the practice, quoted on a demo call.

Between sessions. Clients message you securely in the portal, keep a private journal if they choose, and work through workbooks you assign, all on your domain.

Switching. Export your client list and documents from your current system, set up Prexella, send new bookings to your new page and let existing appointments finish. See how to switch.

Graduate students on tight budgets. Many New Haven clients are graduate students or residents with limited time and money. Short video sessions between classes or shifts, student session types at a lower fee and prepaid packages that spread cost over the semester all run from the same booking page.

Frequently asked questions

Can I see a student by video when they go home for the summer?

Only if you are licensed or authorized in the state where they are. Psychologists in Connecticut can use PSYPACT for clients in other member states. Prexella records the visit type; confirm the client's location at the start of each session.

Can I see PHQ-9 and GAD-7 trends before a session?

Yes. Scores from portal check-ins are saved to the client's record, so you can review them before each session.

Can I offer a student rate?

Yes. Create a student session type at a lower fee, or give a client a promo code that applies at checkout.

See Prexella with your own workflow

A live, one-on-one walkthrough of scheduling, superbills, the client portal and marketing tools. Free, no obligation.