Prexella vs Jane App

The short answer

Choose Jane if you run a multi-discipline clinic (physiotherapy, chiropractic, massage and counseling under one roof), want polished online booking across every discipline, and want 1:1 telehealth video and an inexpensive AI scribe built in.

Choose Prexella if you run a therapy, counseling or coaching practice where most clients pay privately, you want your own brand and domain on everything clients see, you plan to add practitioners without seat fees, and you want prepaid packages, superbills and marketing in one system.

Prexella vs Jane App: 12 criteria side by side

Jane details are from Jane's pricing page, verified 10/10/2026. Jane's page is location-dependent and showed the same figures in USD and CAD. Where a feature is not on that page, the table says so.

Criterion	Prexella	Jane App
Pricing model	One flat fee for the practice	Balance $59, Practice $79, Thrive $99 per month
Additional practitioners	Included in the flat fee	$35–$40/month full-time; $17.50–$20 part-time; admin staff free
Cost for 3 practitioners	Flat fee, quoted on a demo	From $149/month on Practice, before add-ons
Free trial	Live demo with your own services	No free trial; demo account and demos
Online booking with payment	Yes, card checkout on your domain	Yes, through a custom-branded booking site
White-label / own domain	Yes	Custom domain not listed on their pricing page
Superbills	One click, with CPT, ICD-10, NPI and EIN	Superbills and CMS-1500s included
Insurance billing	Claims prepared for your biller's clearinghouse	Add-on $20/month + $5 per extra full-time practitioner
Telehealth	Scheduling and join links; video in your own BAA tool	1:1 video included; group +$15/practitioner
Prepaid session packages	Session credits in the client portal	Not listed on their pricing page
Mental health screenings	PHQ-9, GAD-7, C-SSRS in the portal	Not listed on their pricing page
Marketing tools	Built-in marketing suite and newsletter	Ratings and reviews (Thrive); Websites add-on $59/month

Pricing for a three-practitioner practice

Jane prices by practitioner and plan, so here is the list-price math for one owner and two full-time associates.

Jane, Practice plan.

Line	Monthly
Practice plan, includes 1 full-time practitioner	$79
2 additional full-time practitioners at $35	$70
Subtotal	$149
Optional: insurance billing ($20 + 2 × $5)	$30
Optional: AI Scribe, 3 × $15	$45
Optional: Jane Websites	$59
With all three add-ons	$283

On the Thrive plan the base for three full-time practitioners is $99 + 2 × $40 = $179 a month. At list prices, that is $1,788 to $2,148 a year before add-ons, and $3,396 a year on Practice with the three add-ons above. Part-time practitioners (under 24 booked hours a week) cost half, which helps clinics with many part-timers. Card processing is 2.85% + 25¢ online and 2.6% + 10¢ in person.

Prexella. One flat fee covers the practice regardless of practitioner count, quoted on a demo call. The marketing suite and newsletters are included. Prexella has no AI scribe and no built-in video, so if you would use Jane's, factor in what you would pay elsewhere. A solo practitioner on Jane's $59 Balance plan with fewer than 20 appointments a month may well pay less with Jane.

What clients see in each system

Booking. Both systems take bookings online. Prexella's booking page sits on your own domain: clients choose a session, pick telehealth or in office, take an open time and pay by card, and every slot is checked on the server so two clients can never take the same hour. Jane offers booking through a custom-branded Jane site and is known for a polished booking experience across disciplines.

Paperwork. In Prexella, new clients go from payment straight into creating their portal account, where intake, informed consent, telehealth consent and privacy notice wait to be signed with an ESIGN and UETA audit trail.

Between sessions. Prexella's portal lets clients message you, complete PHQ-9 and GAD-7 check-ins, keep a journal, work through workbooks and buy more session credits. These are therapy-specific tools that a multi-discipline clinic system is not built around.

Money. In Prexella, clients pay by card at booking or draw down prepaid credits, and out-of-network clients get a superbill generated in one click from their completed sessions, with CPT, ICD-10, NPI and EIN filled in. Jane includes superbills and CMS-1500s in its core features and processes cards at 2.85% + 25¢ online and 2.6% + 10¢ in person; its insurance billing add-on handles claims for disciplines that bill insurers, though the clearinghouse account is not included.

Who each one is built for

Jane's own positioning is multi-disciplinary allied health and wellness: physiotherapy, chiropractic, massage and counseling clinics that need room-and-practitioner scheduling across treatment types. Its features follow from that: part-time practitioner pricing, free admin seats, CMS-1500s and an insurance add-on for disciplines that bill insurers.

Prexella's positioning is narrower: private-pay therapists, counselors, psychologists and coaches who market their own practice. Its features follow from that too: prepaid credits instead of month-end invoices, superbills for clients claiming out-of-network benefits, screenings and journals in the client portal, and marketing in the same system.

A therapy-only practice on Jane is often paying for clinic flexibility it does not use; a mixed clinic on Prexella would be missing the scheduling depth it needs. Pick the one built for the practice you actually run. If you are a counseling practice inside a larger multi-discipline clinic that already uses Jane, staying on the clinic's system is usually simpler than running two.

What a practice owner's week looks like in Prexella

Monday: the dashboard shows the week's sessions, clients whose credits are running low and forms still unsigned. Credit-low and package reminders go to clients automatically.

During the week: every client gets a reminder the day before their session, with the video link for telehealth clients. Recurring clients keep their weekly slot without being rebooked, and new clients book, pay and sign their paperwork without a phone call.

Month end: generate superbills for out-of-network clients in one click each, review income in Finances, and check which marketing channels brought in new clients. Send the month's newsletter from the same dashboard.

Where Prexella wins

1. Your brand on your domain

Prexella is white-label: booking, the client portal and every email run on your domain with your practice name. Jane offers a custom-branded booking site, but a custom domain is not listed on their pricing page.

2. Flat pricing and marketing included

Jane charges per practitioner and sells its website builder for $59 a month. Prexella is one flat fee, and its marketing suite (recorded Meta and Google ad results, video scripts, client newsletters) is part of the system.

3. Built for therapy and coaching

Prepaid session credits, one-click superbills for out-of-network clients, and PHQ-9, GAD-7 and C-SSRS screenings in the client portal are designed around how private-pay therapy and coaching practices work.

Where Jane wins

1. Multi-discipline clinics

Jane is built for clinics that mix physiotherapy, chiropractic, massage and counseling. Prexella is not, and should not be your choice for that kind of clinic.

2. Video and AI in the box

1:1 telehealth is a core Jane feature, group telehealth is $15 per practitioner, and the AI Scribe is $15 per practitioner for unlimited notes. Prexella has neither built-in video nor AI notes.

3. Flexible staffing and insurance paperwork

Admin and support staff without bookings are free, part-time practitioners are half price, and superbills and CMS-1500s are included, with an insurance billing add-on on Practice and Thrive. Clinics with many part-timers get good value.

Verdict

Prexella vs Jane App depends on what you run. For a multi-discipline clinic, Jane is the stronger system and it is hard to argue against. For a therapy, counseling or coaching practice where most clients pay privately, Prexella is the better fit: your own brand and domain, a flat fee as you grow, and prepaid packages, superbills, screenings and marketing in one place.

If you are comparing several systems, Jane App alternatives lists nine side by side, and Prexella vs Practice Better covers the wellness-program alternative. Profession pages for therapists and life coaches go deeper on workflows.

How to switch from Jane

1. Export your client list, appointments and documents from Jane before you cancel, and keep them for your records.
2. Book a setup call. The Prexella team configures your services, fees, intake and consent forms, booking rules and branding.
3. Send new bookings to your Prexella booking page while existing appointments finish in Jane.
4. Cancel Jane after one billing cycle, once final invoices and superbills are out.

The full checklist is on how to switch to Prexella.